The Carrier Safety and Enforcement Branch of the Ministry of Transportation of Ontario has prepared this guide to assist and ensure that truck and bus companies (commercial vehicle operators) operate safely and are compliant with the regulations that govern highway use. Ontario, other provinces, the Government of Canada and the transportation industry developed the rules and regulations to help reduce the number and severity of collisions. Each jurisdiction has used the National Safety Code standards as guides in drafting their own transportation safety legislation. This approach promotes uniformity across Canada and helps to ensure that the transportation industry remains as viable and sustainable as possible.

This guide applies to Ontario operators of commercial motor vehicles that are:

Trucks, tractors or trailers, or a combination of these vehicles, that have a registered gross vehicle weight or actual weight of more than 4,500 kilograms
Tow trucks, regardless of registered gross weight or actual weight
Buses with a manufactured seating capacity of 10 persons or more, excluding the driver
Accessible vehicles and school-purposes vehicles, depending upon use 

The guide contains several modules, each dealing with a specific topic. To get a complete picture of compliance requirements, you should obtain the complete guide. If you intend to use certain parts of this guide only (for example, Module 1, "Getting Started”) it is recommended that you also obtain the modules "Introduction” and "Commercial Vehicle Operators’ Registration.”

This is a guide only and is not meant to be a substitute for the relevant statutes and regulations. This guide highlights some important legal provisions but is not an exhaustive description of all the laws that apply.

Commercial Motor Vehicle Operators' Registration Learning Objectives

As you work through this module, you will be able to: 

Identify which truck and bus companies are required to register for a Commercial Vehicle Operators’ Registration (CVOR).
Understand your responsibilities as a CVOR holder.
Know how to apply for a CVOR and gather the required information.
Know when you need to renew your CVOR.
Know the fees associated with the CVOR program.
Develop an understanding of how the CVOR system works.
Develop an understanding of the CVOR abstract.
Know how intervention and sanctions are applied to a CVOR holder.
Develop an understanding of the Carrier Safety Rating system.


The Commercial Vehicle Operators' Registration (CVOR) system and the Carrier Safety Rating (CSR) program were developed by the Ministry of Transportation as part of Ontario's ongoing commitment to road safety. These programs promote the safe operation of trucks and buses on Ontario's roadways.

Each operator is responsible for monitoring its CVOR record and the performance information it provides, including violation rates, thresholds, audit scores and resulting safety rating. The operator should identify and address problem areas in order to improve their commercial motor vehicle safety performance.

The CVOR system is part of the Carrier Safety Rating program. The Ministry of Transportation monitors operators and assigns each a safety rating based on several factors: collisions, inspections and convictions, as well as the results of facility audits.

The CVOR system tracks the on-road safety performance of operators of the following vehicles:

Trucks that have a gross weight or registered gross weight over 4,500 kilograms (9,920 lb)
Tow trucks, regardless of registered gross weight or actual weight
Buses that have a designed seating capacity of 10 or more passengers 

The goal of the CVOR system is to improve road safety for all users of Ontario highways by having an effective monitoring and intervention system for operators. Poor performance may result in the loss of privileges to operate commercial motor vehicles.

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